ANYONE WHO HAS BEEN CONNED BY THE CROOK UMRAH AGENT MAY CONTACT THE MAJLIS. INSHA’ALLAH, AN ENDEAVOUR SHALL BE MADE TO INSTITUTE LEGAL AND CRIMINAL ACTION AGAINST THE FRAUDS WHO CRIMINALLY FLEECE MUSLIMS IN THE NAME OF THE DEEN.
THE SCAM OF THE CROOK UMRAH AGENT
Q. I recently received a msg on my cell phone from a travel agent in Durban who was advertising Umrah airfares for R5,490 on Saudi Airlines. I responded to it and booked for my family of 6 and paid the agent the sum of R31,000. After many requests to the agent to e-mail me my tickets, he informs me that they are having a problem with Saudi Airlines. I then contacted Saudi Airlines and was told that I could not travel for Umrah on this “V Class” ticket which they say they told all travel agents that it could not be used for Umrah.
I then contacted the agent and told him that if he cannot sort this out, I want a refund. He now says that Saudia is not willing to allow an Umrah travel nor are they willing to refund. They now want R2,000 more per passenger.
The agent keeps giving me different stories, and is not doing anything to sort the problem out. After speaking to Saudi Airlines in Jeddah, I was told that the airline is neither refunding nor honouring the tickets as the agents were fully aware that these tickets could not be used for Umrah. They even advised me to report the travel agent to the local South African board . Please advise me as to how to sort this out.
A. The agent is not doing anything to sort out the problem because he is a satanic crook as are most of these Hajj and Umrah travel agents. This agent is operating a despicable scam in the name of the Deen. Our advice is that you should report the crook to the police for fraud and highway robbery.
These agents are crooks who survive on haraam. There is no South African board that can or will help you. They are all in cahoots to defraud people. The best is to report the matter to the police. The agent has conned you.
Furthermore, see a lawyer to make a high court application against the crook agent and Saudi Airlines. Insha-Allah, you will then see results. Don’t let these miserable, dishonest rascals of the hook. He has perpetrated intentionally wholesale and flagrant theft and robbery. How can he refuse to refund when he is not issuing the tickets for which you have paid?
1 Safar 1435 – 5 December 2013